More power for your sales – smart. Efficient. Networked.
Sales 4.0 is more than just classic Customer Relationship Management (CRM): optimize sales processes – inspire customers – work on a mobile basis and independently. From seller to customer care representative: you have customer data, evaluations and sales forecasts always to hand, exchange information easily with colleagues and already know today what your customers will want tomorrow. With SAP Sales Cloud, you can target your customer processes at any time, from anywhere.
SAP Sales Cloud offers you
Simple and central management of contacts, leads, opportunities and offers
Location and device-independent availability of all relevant information
Intuitive user guidance and latest user design
Intelligent analysis & forecast functionalities
Integration of e-mail, calendar and telephony
Machine Learning: identify promising leads and opportunities automatically
Your added value
Faster business transactions through intelligent sales management
More turnover through optimal customer support
More time for customers through comprehensive reduction of administrative workload
Highest degree of user acceptance through the latest user guidance and interface design
Seamless and efficient cooperation between all sales team participants.
Key Features of SAP Sales Cloud
Next Best Action
Next “BEST” action – gear your next steps in a targeted manner according to the current needs of your customer. Only in this way can you provide appropriate information and score points with the best offer. You thus ensure that your actions are targeted and efficient.
You can calculate which interested party will become a real sales opportunity and which contact points have an influence on lead nurturing. Make your decisions with the support of the system, based on intelligent evaluations which your system learns on an ongoing basis from the collected data.
Is your mailbox overflowing? An interactive platform is a much more efficient way to exchange information about important offers or customers with colleagues. Here, cross-functional teams can communicate directly and contextually, exchange knowledge and advance particular topics.
Complete, comprehensive and current data forms the basis of your sales management. You always have all relevant information at hand clearly and in interactive form. The result: targeted planning, steering and control of your sales activities.
Use cross-selling and up-selling potentials
After the purchase is before the purchase. Long-term customer retention guarantees continuous turnover. Through comprehensive knowledge of sales history, interests and current trends, you recognise cross-selling and up-selling potentials at an early stage and can fully exploit them.
Real time reporting
Whoever wants to assert themselves in uncontested markets needs more than classic past-oriented reporting. Current evaluation options which you can easily use and network at any time ensure that you are always one step ahead.
Sales planning and pipeline simulation
Use current data to advance your sales planning with system support. You get precise information about your leads, opportunities and sales prospects. Pipeline simulation gives you an insight into the probable development of your sales funnel. You can discover gaps early and take targeted countermeasures.
SAP Sales Cloud (formerly CallidusCloud), a global leader in sales performance management, helps organizations automate processes and inform strategy to make every stage of the sales cycle better. With its Lead to Money suite, SAP Sales Cloud empowers companies to “make more money, faster.”